The biggest issue with Manuals is the time!!
D&A have taken this all on and presented in a professional manner that is hassle free.
The biggest plus is knowing everything will be collaborated and delivered the way the client wants/needs.
We outsourced our O&M manuals to Dewicks due to pressure of time and availability of personnel.
Dewicks were able to assemble an O&M manual that was in line with the project specification & consultants requirements.
The best thing about outsourcing the manuals was speed, objectivity and accuracy.
Prior to using Dewick it was a huge challenge to get the manual done in reasonable time and without have to have it changed more than once.
How has Dewick helped? I don't stress about them.
What is the best thing? I have been using Dewick for over 7-8 years and only had to have corrections done on 1 manual!!!
We found that manuals were time consuming and not one of our core business activities. Outsourcing them to Dewick & Associates was the best decision we ever made. They produce a document of much higher quality than we have the capability to do and it doesn't become the last thing a project manager does on a project, meaning that our clients are impressed that our manual are submitted ahead of time.
D&A are our number one choice for producing manuals because of their high quality work and quick response time. Each new project has brought different rules and regulations for the manual but no request has been too challenging for the team. Special thank you to Simone who continues to be a star!
As most build and construction companies are aware, putting together the O&M manual can be a tedious and tiresome process. We decided to outsource this for our prestigious project in the heart of Mayfair London. D&A were outstanding from start to finish, superb with communication, always straight back to you when you had a query or needed something changing, the speed of everything was absolutely fantastic. This has saved us so much man time and having the comfort of knowing that everything was being dealt with in a professional and speedy manor in the background. We will without doubt be using D&A in the future and recommending them to our partner companies. Special shout out to Fiona and Purity, you have both been amazing, many thanks.
Fiona and the team put together a fantastic comprehensive package that we were able to hand over to our client. Built up throughout the project the final document was professional looking and well received.
Dewick have assisted us with many projects and always provide an on time professional service. The team are very easy to work with and go above and beyond to hit target dates. I would recommend Dewick for their cost effective and professional approach.
LMB Group have been using Dewicks to compile our M&E O&M Manuals for over 2 years now, their technical knowledge is remarkable, the manuals are professional and a great way to end the job by presenting the manual to the client / end user. I have a great working relationship with Fiona, on many occasions Fiona and the team over the past 2 years have assisted helping respond to technical queries we have received from clients regarding the manuals, we have also used Dewicks to produce H&S Manuals also. I would highly recommend Dewicks and look forward to continuing to work together. We have also had comments from clients that the manuals are the best they have received from a M&E contractor, which is thank to Dewicks.
We’ve been utilising Dewick & Associates O&M Manual services for several years now; its due to their technical abilities and attention to detail in our sector, that we keep coming back to them.
Time is often of the essence for us; which is why we like to work with Fiona Thaiyah at Dewick, as she makes the full process of compiling the O&M Manual very fluid throughout, mainly due to Fiona’s communication skills and quick responses to our correspondence, which is always second to none. We hope to work with Dewick and Fiona for many years to come.