Testimonials
I recently engaged Dewick for Operation & Maintenance documentation services and was thoroughly impressed.
Their expertise in our industry was evident in the meticulous and customised approach they took. The team's commitment to understanding our unique processes resulted in clear, user-friendly manuals tailored to our needs.
Communication was seamless, with the team being responsive, receptive to feedback, and proactive in updates.
Dewick delivered on time without compromising quality, showcasing their professionalism and commitment to client satisfaction.
In summary, I highly recommend Dewick for their exceptional Operation & Maintenance documentation services.
Their expertise, customisation, and reliability make them a standout choice in the industry.
We have used Dewick on several Mechanical & Electrical Construction Operation & Maintenance Manuals over the last few years and have always found them to be very professional and efficient.
Dewick are always happy to accommodate any changes that we may require quickly and send through updates.
Dewick are an asset to assist with Operation & Maintenance Manuals & Health & Safety Files.
Their proactive & professional approach ensures a hassle-free compilation & distribution of manuals in a timely manner.
Dewick provides a streamlined service to ensure the smooth delivery of the final builder's handover manual. The builder's automation portal is very user friendly in reviewing and collating all the required handover documentation to be sent through by our subcontractors in one place. The staff are always happy to help and go above and beyond to meet the deadlines the project demands.
The biggest issue with Manuals is the time!!
D&A have taken this all on and presented in a professional manner that is hassle free.
The biggest plus is knowing everything will be collaborated and delivered the way the client wants/needs.
We outsourced our O&M manuals to Dewicks due to pressure of time and availability of personnel.
Dewicks were able to assemble an O&M manual that was in line with the project specification & consultants requirements.
The best thing about outsourcing the manuals was speed, objectivity and accuracy.
Prior to using Dewick it was a huge challenge to get the manual done in reasonable time and without have to have it changed more than once.
How has Dewick helped? I don't stress about them.
What is the best thing? I have been using Dewick for over 7-8 years and only had to have corrections done on 1 manual!!!
We found that manuals were time consuming and not one of our core business activities. Outsourcing them to Dewick & Associates was the best decision we ever made. They produce a document of much higher quality than we have the capability to do and it doesn't become the last thing a project manager does on a project, meaning that our clients are impressed that our manual are submitted ahead of time.
D&A are our number one choice for producing manuals because of their high quality work and quick response time. Each new project has brought different rules and regulations for the manual but no request has been too challenging for the team. Special thank you to Simone who continues to be a star!
As most build and construction companies are aware, putting together the O&M manual can be a tedious and tiresome process. We decided to outsource this for our prestigious project in the heart of Mayfair London. D&A were outstanding from start to finish, superb with communication, always straight back to you when you had a query or needed something changing, the speed of everything was absolutely fantastic. This has saved us so much man time and having the comfort of knowing that everything was being dealt with in a professional and speedy manor in the background. We will without doubt be using D&A in the future and recommending them to our partner companies. Special shout out to Fiona and Purity, you have both been amazing, many thanks.