Hope Island Train Station - artist impression

Electrical O&M Manual | Hope Island Station Railway Station, Queensland – AUS

The Hope Island Station project forms a key part of Queensland’s Cross River Rail initiative, designed to enhance public transport accessibility across the Gold Coast and provide better connectivity to Brisbane and surrounding regions.

Located at River Cove Place, Helensvale, the station supports the rapidly growing communities of Hope Island, Helensvale, and Coomera, easing congestion and improving access to sustainable transport options.

The new station features two covered high-level platforms, a concourse and paid zone, ticketing gates, accessible toilets, and customer service facilities. It also provides 210 car parking spaces, secure bicycle storage, and a signalised intersection that improves pedestrian access and safety with upgraded lighting and wayfinding.

This important public infrastructure project demonstrates the Queensland Government’s commitment to supporting population growth and delivering reliable, efficient rail services to the Gold Coast.

Dewick & Associates’ Involvement

Dewick & Associates was engaged by New Era Group to deliver a comprehensive Electrical Services Operation & Maintenance (O&M) Manual, tailored to the complex systems of this large-scale railway facility.

The documentation was designed to ensure clarity, usability, and long-term value, providing maintenance personnel, operators, and consultants with all necessary information to manage, maintain, and modify the electrical systems safely and efficiently.

Services Provided by Dewick & Associates:-

  • Full technical authoring of Electrical Services O&M Manuals

  • Electrical Services Commissioning Plan developed to include project-specific requirements

  • Inspection Test Plans (ITPs) outlining steps, methods, and responsible parties for inspections and tests to ensure compliance and quality

  • Inspection Test Checklists (ITCs) detailing criteria for verifying safety, performance, and functionality during commissioning

  • Inspection Test Records (ITRs) capturing results and evidence of quality assurance for installed systems

Through our engineered approach to documentation, Dewick & Associates ensured that the O&M manual delivered to New Era met the highest standards of compliance, accuracy, and usability, supporting ongoing asset management across the station’s operational lifecycle.

Project Outcomes

By outsourcing documentation to Dewick & Associates, New Era benefited from a streamlined process that reduced administrative burden and ensured all compliance and quality standards were met. The final O&M documentation provides:

  • A clear reference for the operation and maintenance of electrical systems

  • Detailed testing and commissioning records for assurance and traceability

  • Practical support for facilities teams in ongoing maintenance and upgrades

This collaborative effort highlights the value of combining industry expertise with structured documentation systems, ensuring that critical information remains accessible and accurate for the lifetime of the asset.

Find out more – download the case study.
Want to find out about other projects? Check out our projects portfolio.
Have an enquiry? Contact us. 


About the Companies Involved

New Era Group is a leading electrical and communications contractor with extensive experience in large-scale infrastructure and transport projects across Queensland. Their focus on quality, innovation, and reliability has made them a trusted delivery partner for government and private sector developments alike.

The ACCIONA Georgiou Joint Venture (AGJV)A partnership between Australian Construction company Georgiou and global ACCIONA. This joint venture is currently undertaking major infrastructure projects in Queensland, Australia, including the Hope Island Station for the Cross River Rail project and the Coomera Connector Stage 1 North. The AGJV combines the expertise of both companies to deliver these complex infrastructure projects.  

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